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Graemouse Technologies Blog

Graemouse Technologies has been serving the Lakewood & Tacoma area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Schools are Dangerously Valuable to Cybercriminals

Schools are Dangerously Valuable to Cybercriminals

It’s an unfortunate fact that cybercriminals are motivated to attack places that contain large volumes of sensitive data, but typically lack the budget or in-house skills to sufficiently protect it. It’s even more unfortunate that this description directly applies to many schools and school systems.

Let’s talk about what schools have to offer cybercriminals, and what they need to do as a result.

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How to Stump an Experienced Computer Technician

How to Stump an Experienced Computer Technician

I was thinking about a funny tech support issue I ran into many years ago, and thought it would be fun to share it with everyone. All names have been changed to protect the innocent. If you’ve ever had to spend hours chasing down the root of a problem, only to find that it was the dumbest thing possible, you’ll probably relate to this!

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Your Choice of IT Support Makes a Huge Difference

Your Choice of IT Support Makes a Huge Difference

Your business’ technology is critical to its productivity, but unfortunately, this technology can (and at some point, likely will) break. So, what do you do if and when it does?

Let’s go over some of the options that you have to consider.

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Demystifying the Cloud for Business Computing

Demystifying the Cloud for Business Computing

As businesses have been allowed access to more advanced tools, the cloud and its capabilities have been shown to be among the most useful to operations. Let’s examine some practical applications of the cloud to see why this is.

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Can Outsourcing Be an Option for Your Business?

Can Outsourcing Be an Option for Your Business?

There is a major problem that the owners of most small-to-medium-sized businesses run into: impatience. Their business might not be growing at the rate they like, or they may just have too much work to accomplish in order to grow. Whatever the problem is, outsourcing parts of a business can really bring a whole lot of benefits. Let’s take a look at how outsourcing can help the modern business.

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There’s Value in Outsourcing Your IT, Part III

There’s Value in Outsourcing Your IT, Part III

When you need something done that requires a level of skill or experience or knowledge that you don’t have, what do you do? Generally, you call in someone who has the required skill, experience, or knowledge that is required. Your business’ information technology strategy should be approached in the same way. As we continue our series on how managed services can make a business more efficient, we’re considering consultants.

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There’s Value in Outsourcing Your IT, Part II

There’s Value in Outsourcing Your IT, Part II

Old-school business information technology support isn’t necessarily wrong, but it most definitely isn’t cheap nor efficient. IT support strategies are developing in ways that some time ago, would have thought to be unheard of. Your business no longer needs a full on-site staff designated to maintaining network security or updating software. In part two of our five-part series, we discuss how your business can have the support it needs through managed services. 

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There’s Value in Outsourcing Your IT, Part I

There’s Value in Outsourcing Your IT, Part I

Computers sometimes appear to have a mind of their own. For businesses, this is less than ideal. If the support structure is not in place to take control of your business’ infrastructure, your business' profitability may be negatively impacted. In this five-part series, we will discuss how being proactive keeps your technology in check. 

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Reduce Your Costs By Outsourcing Your IT Management

Reduce Your Costs By Outsourcing Your IT Management

Your business deals with all types of troubles, but one trouble that can be extraordinarily costly is when your organization's technology doesn’t work properly. That’s why many businesses hire an IT staff who work to mitigate technology-related problems. One issue you should be cognizant of is cost. Typically, IT professionals have training, certifications, and experience and demand an above average salary. If you have a small or medium-sized business that is working with tight margins as it is, it can be extremely difficult to take on new personnel costs; especially ones that don’t directly result in bringing revenue through the door.

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Which Approach Puts Your IT in a Better Position?

Which Approach Puts Your IT in a Better Position?

Technology management is one of the major issues that challenge small businesses. Do you know the various strengths and weaknesses of having an in-house IT department versus an outsourced IT provider? As a managed service provider ourselves, we’re in a unique position to help your business make an educated decision about the future of its IT management.

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Are You Prepared for Employees to Bring Their Own Devices?

Are You Prepared for Employees to Bring Their Own Devices?

Bring Your Own Device policies have helped many companies save money on technology by allowing employees to use their own devices, rather than taking on the cost of providing devices. However, as much as a BYOD approach can help a business financially, there are some potential drawbacks to adopting one that you should be prepared to deal with.

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3 Reasons Why it Makes Sense to Outsource Your Email Management

3 Reasons Why it Makes Sense to Outsource Your Email Management

How many emails does your organization receive every day? Chances are that you can’t find time in your day-to-day operations to maintain and manage your email solution as well as you’d like, and in a world where threats to your organization’s network lurk around every corner, you can never be too careful. How can you make sure that you’re taking proper care of your business’s email infrastructure, without sacrificing the time and manpower required to do so?

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