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Graemouse Technologies Blog

Graemouse Technologies has been serving the Lakewood & Tacoma area since 2007, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

New FTC Rules, Effective April 2025, Make Unsubscribing Easier Than Ever

New FTC Rules, Effective April 2025, Make Unsubscribing Easier Than Ever

Subscriptions are nothing new in the business world, but they can be tough to track and, more importantly, cancel. Now, a new ruling from the Federal Trade Commission makes it easier than ever to cancel a subscription. Today, we want to discuss how this impacts you, your business, and your users.

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What Does the Future Hold for the Blockchain?

What Does the Future Hold for the Blockchain?

The blockchain is a technology that many people know about, but cannot explain. They know it has something to do with Bitcoin, but can’t tell you exactly what. Well, whether you know next to nothing about blockchain, or you’re a seasoned crypto investor, you will be.

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U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

U.S. Schools are Dealing with Extensive Business Email Compromise Attacks

A business email compromise attack is a phishing scam in which a scammer uses email to take possession of capital—either in the form of data or actual finances—from the organization they choose to target. Lately, these scams have been observed to focus on schools.

Let’s review the situation at hand and what is at stake.

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3 Big Takeaways from the CrowdStrike Outage

3 Big Takeaways from the CrowdStrike Outage

The recent CrowdStrike outage that disrupted many Microsoft-run systems has made headlines, even if it didn’t affect you directly. With so many organizations relying on Windows, this incident caused an unprecedented number of computer crashes, impacting over 8.5 million systems worldwide. The outage didn’t just cost businesses billions in lost revenue—it also led to the cancellation of 3,000 flights, throwing travel plans into chaos. As the largest outage in history, it served as a stark reminder that the technology we depend on daily isn’t foolproof. Today, we’ll explore key takeaways from the CrowdStrike outage and how businesses can better prepare for such events.

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CrowdStrike Issue Causes Serious Problems for Businesses, Emergency Services, and Critical Infrastructure

CrowdStrike Issue Causes Serious Problems for Businesses, Emergency Services, and Critical Infrastructure

July 18th, 2024 saw one of the most widespread and devastating outages in recent memory, as a global update from cybersecurity company CrowdStrike brought about significant impacts to major infrastructures and societal needs. All this occurred even though only 1% of Windows operating systems experienced the issue.

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Beryl Reinforces Why Backups Are So Important

Beryl Reinforces Why Backups Are So Important

Unfortunately, we have yet another reason to reflect on the importance of data backup, disaster recovery, and business continuity for organizations everywhere. A week ago today, Hurricane Beryl made landfall in Texas, downgrading to a tropical storm, but only after it had already caused estimated damages totaling over $5 million amongst the islands of middle America.

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AI and Big Data Present Interesting Opportunities for Businesses

AI and Big Data Present Interesting Opportunities for Businesses

All businesses use technology to varying degrees, typically to improve operations or offer innovation through a service or product. SMBs often benefit from the increased use of technology in the business world, as it’s generally quite effective at solving their problems and accessible enough that even companies on a budget can afford it. Let’s look at some opportunities your own business might have in 2024.

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Scams Are an Everyday Occurrence, Expect More in 2024

Scams Are an Everyday Occurrence, Expect More in 2024

Scams are a scary prospect, and with today’s technology and current events being what they are, it’s all the more important that you remain aware of them so you can avoid them. With a whole year ahead of us, let’s consider some scams and scam-based trends that will likely continue throughout.

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A Consortium of AI Companies Have Committed to Risk Reduction

A Consortium of AI Companies Have Committed to Risk Reduction

Back in July, the White House secured commitments from Amazon, Anthropic, Google, Inflection, Meta, Microsoft, and OpenAI to help manage the risks that artificial intelligence potentially poses. More recently, eight more companies—Adobe, Cohere, IBM, Nvidia, Palantir, Salesforce, Scale AI, and Stability—also pledged to maintain “the development of safe, secure, and trustworthy AI,” as a White House brief reported.

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We Need to Talk About How Modern AI Tools Can Influence Work

We Need to Talk About How Modern AI Tools Can Influence Work

In recent months, publicly-accessible AI tools have ignited interest in using artificial intelligence amongst businesses, and for good reason. While these tools are very, very limited in what they can do—which we will discuss here for sure—they still show enormous potential.

However, this potential introduces a few major questions to the conversation. Let’s examine some of them.

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Let’s Take a Look at 2023’s Business Trends

Let’s Take a Look at 2023’s Business Trends

With 2023 sneaking up on us, you’ll need to consider the many challenges that businesses will face as we move into the new year. Many of these challenges can be remedied simply by implementing the right technology solutions, too!

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What We Can Learn from the Ireland Health Service Ransomware Attack

What We Can Learn from the Ireland Health Service Ransomware Attack

In May of 2021, Ireland’s Health Service Executive, which handles healthcare and social services to the Emerald Isle’s nearly five million residents, was the target of a massive ransomware attack. Even as businesses and municipalities from all over the globe have been dealing with this plight, we mention this because of the aftereffects of this situation. Today, we take a look at the situation and what can be learned from it. 

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Your Business Should Be in the Headlines for the Right Reasons, Not for a Cyber Attack

Your Business Should Be in the Headlines for the Right Reasons, Not for a Cyber Attack

Today’s headlines are peppered with stories of major companies and institutions falling victim to a cyberattack. As a business owner, what’s your response to these gut-wrenching stories? If you write them off as fear mongering and believe that these attacks can never happen to your SMB, well, you’re wrong. They can and it’s up to you to prevent such a disaster.

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